We are continously processing open support requests. The current number of tickets for the affected data centers is:
Work on the UPS systems is also proceeding. The spare parts needed for repair are already on the way.
In the meantime, the power supply in the three affected data centers could be provisionally restored (without UPS protection). The cause of the failure was a strong voltage reduction in the local power grid. Why it has caused a power failure despite our UPS backups, is still under investigation. Currently, the restoration of the secure operation ... Read More »