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May 25th May 25, 2018 8:34:00 AM interruzione alimentazione

We are continously processing open support requests. The current number of tickets for the affected data centers is: 

DC7: NOVAWEB02

 
Work on the UPS systems is also proceeding. The spare parts needed for repair are already on the way.
 

May 24th Inizio: 24 maggio 2018 11:30 network Datacenterpark Falkenstein

In the meantime, the power supply in the three affected data centers could be provisionally restored (without UPS protection). The cause of the failure was a strong voltage reduction in the local power grid. Why it has caused a power failure despite our UPS backups, is still under investigation. Currently, the restoration of the secure operation ... Read More »